Service Coordinator

Fire and Security solutions provider requires service coordinator for Winnellie location Your new company Hays has partnered with an industry leader in fire and security solutions. Your new role Your new role as Service Coordinator/Operations Support Specialist will join a newly created team reporting to the Project Manager. You will work autonomously and be responsible for duties not limited to: Service Coordination of Field Technicians Dispatching and scheduling technicians to customer sites Daily invoicing Raising of purchase orders Data entry Customer service and general administration What you'll need to succeed To succeed in the role, you will need demonstrated experience in coordinating/scheduling field technicians/trades in a fast-paced environment as well as: Australian Citizenship or Australian Permanent Resident (PR) Ability to work between the hours of 7am-6pm on a rotating shift roster (8 hours per day) Experience in data entry and analysing data Experience working with MS Office – Excel Knowledge of Pronto/Salesforce or other ERP/CRM systems will be highly regarded A customer-centric focus Technical aptitude to pick up the industry and role quickly Familiarity with KPI targets What you'll get in return In return, you will join a small team of experienced colleagues within an organisation where everyone is seen as a leader, with the ability to positively impact another person's day. Competitive remuneration package Supportive team structure with all training provided Planning and support for progression towards any role within Chubb Paid university education program through the Employee Scholar Program Access to an employee discount platform with access to hundreds of discounts on health, groceries, electronics and more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Olivia on 08 8943 6009 or Olivia.Kenthays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. 2857206