ABOUT THE ROLE:As part of the Tony White Group, Trinity Auto Group is a substantial dealership, located in tropical Cairns in North Queensland.
Trinity Auto Group is a large multi-franchise group of 13 new car brands with multiple used car and service locations.
As a Service Coordinator, you will have learned and developed the skills required to provide superior service and communication to our customers.
A Service Coordinator will:Provide excellent customer service and build ongoing professional relationships with service customers:
Communicate precise and timely information between our customers and workshop staffLiaise with dealership team members in our workshop, parts, and sales departmentsComplete sales, clerical duties, service appointments, data entry, invoicing, and arranging parts to be available for scheduled workPossess a positive and outgoing personalityHave the ability to multi-task and work with deadlinesSkills & Experience:
Must have a valid Queensland driver's licenseProven experience in customer service outcomesIT and computer literacy essential; experience with Microsoft Office, Data Entry & Working knowledge of Pentana DMS (eraPower) highly regarded.Ability to communicate efficiently and accurately both verbally and through written formAbility to understand and meet KPI'sKnowledge of motor vehicles and mechanics would be an advantagePersons with experience in workshop/trade departments encouraged to applyBe driven to exceed manufacturer expectations and standardsTeam player who enjoys working in a large team environmentOutgoing and customer-focused.Sales, negotiating, and conflict resolution skills will be highly regarded.Remuneration:
This position attracts a salary as well as uncapped weekly earning potential & Monthly commissions paid on KPI benchmark achievementsCompany vehicle may be available for the right candidateIf you have a positive attitude, the experience and qualifications required, and a passion to work with the best in the Industry, please apply - in strict confidence - with a covering letter to this seek ad. ______________________________________________
PLEASE NOTE:
We conduct reference checking, pre-employment medicals & AFP Criminal record checks.Only short-listed applicants will be contacted.Applicants who do not have the required skills and/or experience will not be considered.Applicants must be physically in Australia and must be an Australian or New Zealand citizen, or hold a permanent residency visa.We are an equal opportunity employer, supporting gender equality and workplace diversity.Probation period of six months applies.#J-18808-Ljbffr