About us At Anglicare SQ, we believe everyone has a story.
With a 150-year heritage, we exist for individuals of all life stages who may be experiencing challenges or entering a new phase of life.
Our skilled staff deliver a breadth of care-based services, across a vast geographic footprint, and in many types of locations.
About the role We're looking for a dynamic and experienced Service Coordinator to join our team on a 5 Month Fixed-Term Contract, working 38 hours per/week, contract ending March 2025.
This opportunity is based in Strathpine, with some travel to other service locations required to support staff and client needs.
The overall purpose of the Service Coordinator is to provide service coordination and leadership to a team of multidisciplinary counsellors, case managers and support staff in delivering a range of quality individualised mental health, counselling, family support, and community services programs.
The Service Coordinator will also maintain a client case load according to service need, and coach, mentor and guide staff in case direction and complex client support.
Working with experienced counsellors across Family Counselling program as well as Police and Court Diversion (PCD) and Recovery Pathways (Drug and Alcohol Counselling) Responsibilities: Conduct regular file audits and assist with staff development, including complex case planning, risk assessments, and safety planning.
Provide leadership and support to the team, oversee client assessments, monitor service quality, and ensure adherence to contractual requirements.
Facilitate team cohesion and professional growth, including performance appraisals, recruitment, orientation, and ongoing skill development.
Manage and backfill client caseloads as needed, and deliver group work programs in the community.
Maintain up-to-date knowledge of client issues and referral trends, ensuring adherence to relevant frameworks.
Provide feedback on the Intake and Assessment process to enhance client and service delivery.
Develop and manage relationships with external stakeholders and represent the service at relevant networks and forums.
Promote the organization positively and engage in community development activities and partnerships.
Generate innovative ideas and work collaboratively to enhance practices and achieve organizational goals.
Stay aware of personal and team skill needs, promote dynamic work practices, and share best practices and new ideas.
Qualifications, Credentials and Other Requirements Degree in Social Work, Psychology, Social Science, Early Childhood or a related field Post-graduate qualification in Family Support/Mental Health (desired) Current National Police Check Current Blue Card Current Queensland Driver Licence Ability and willingness to travel within the service region.
Ability and willingness to work outside of standard business hours, including on-call work.
About You: Experienced Practitioner: Extensive background in mental health, counselling, and family support, with expertise in various therapeutic models and a multicultural perspective.
Effective Leader: Proven ability to manage, coordinate, and lead multidisciplinary teams across multiple locations.
Strong Communicator: Excellent interpersonal, written, and verbal communication skills, with a talent for consulting, negotiating, and liaising with diverse groups.
Skilled Problem Solver: Highly-developed problem-solving and decision-making abilities, capable of making sound ethical and business decisions.
Why Join Anglicare?
Join a respected Not For Profit and make a real impact in your role to assist Queenslanders in need.
Salary Packaging - get up to $15,900 of your salary tax free to pay for items such as Rent, Mortgage, Credit Cards, Utilities, School Tuition and more.
In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, venue hire, holiday accommodation etc.)
Enjoy the potential tax savings of a Novated Car Lease.
Employee Discounts at some of Australia's leading retailers.
6% Bupa Health Insurance Discount.
Referral App - Earn real $$$ for sharing jobs to your network and potentially earn up to $300 per referred successful starter.
Career Opportunities - join a company who aim to promote from within to fill new roles with our internal-only Job Board.
Opportunities to purchase additional annual leave.
Pastoral Care Support & Employee Assistance Programs.
Free annual Flu vaccinations.
Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental health.
We promote a child-safe environment and are committed to providing on-going care and protection.
What happens now?
Apply now by sending us your current resume, cover letter and answering a few simple screening questions.
We want to ensure all applicants have the opportunity to present their best selves, if you require any adjustments to the recruitment process or require further information please contact: Jasmine Shiu Kumar on - 07 3838 7508 APPLICATIONS CLOSE – FRIDAY 4th OCTOBER 2024 at 9:00AM Applications will be reviewed as they are received.
Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.
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