Service Assistant | North Ryde, Au

Administration Insurance Support HIAISBe part of our supportive, fun and thriving team. We are looking for an office support/administration team member to join our North Ryde team on a full-time basis.We are a team of insurance professionals who provide specialised insurance solutions for the Residential Construction industry. In this role you must be able to communicate effectively, be organised, engage with clients & complete various administration tasks.What the day will look likeOn-the-job training providedProviding administrative support to the teamIssuing of policy documentation and data entryManagement of workflow through a centralised inbox for our national businessDaily KPI's & SLA's to manage workflow and workloadAnswering phones and responding to client queriesGreeting clients in office when requiredSkills and experience that will lead to successExcellent communication and organisational skillsA positive attitudeThe ability to work effectively in a team environment and independentlyA passion for helping and supporting othersGood initiative and can challenge the status quoPrevious customer service experience would be desirableAttention to detail
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