Job Description Your New Opportunity: Due to continued growth, an excellent Permanent Full-Time career opportunity has arisen for an Service & Warranty Administrator .
You will be the first point of contact for the Service department front counter and telephone enquiries at the Cairns Branch.
Key Responsibilities Liaise with client base in order to increase and maximise all parts/service sales Build relationships with customers to ensure ongoing business and to ensure that customer satisfaction is maintained Interact directly with Customers, Dealers and National teams Process warranty claims in an accurate and timely manner to maximise Penske Australia returns Provide support to customers and Service team for all invoicing and warranty requirements Provide assistance with the management of WIP Provide support to external and internal customers and Service team for all invoicing, warranty and Allison X-Trans requirements About You Minimum of 2 years' administration/clerical experience Ability to communicate information in a positive manner, i.e.
clear, logical, helpful, prompt, to both clients and fellow employees Ability to operate efficiently and accurately, office equipment such as, but not limited to: PC & Telephone System Ability to read and interpret catalogues, bulletins and support literature About Penske: With over 1300 employees across Australia and New Zealand, Penske is an iconic brand in both the business and racing worlds and a Fortune 500 company with a global presence.
Operating across some of the most dynamic on- and off-highway markets in the country, including road transport, energy solutions, mining, rail, defence and commercial marine.
Penske is a leading distributor of premium power systems solutions from mtu, Detroit and Allison and the distributor of Western Star, Dennis Eagle and MAN Truck & Bus .
Why choose Team Penske?
At Penske, we know that it is our people at the heart of our success and we want to make sure you have everything you need to do a great job.
That is why as well as a great work environment, we offer the following benefits: Accredited Training & Development Programs Commitment to providing the highest levels of safety, technical and leadership training Competitive Remuneration Reward and Recognition Programs Employee Referral Program – generous employee referral fees Employee Assistance Program Family Friendly Benefits including Paid Parental Leave Access to Discounted Travel, Health Insurance & Motor Vehicle benefits Be ambitious.
We are.
Apply Now!
We value and embrace diversity, equity and inclusion in everything we do!
If you're passionate about working for us, we encourage you to apply even if you don't meet all the selection criteria.
We also encourage applications from those who are Aboriginal and/or Torres Strait Islander, Veterans, with Disability, and those who are culturally and linguistically diverse.
