Add expected salary to your profile for insightsAt Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group, with a legacy spanning over a century and a workforce of over 8,000 employees across Australia and NZ. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.About the role:We currently have a fantastic opportunity available in Cannington for a Service Advisor working exclusively with our EV brand - BYD.Reporting to the Service Manager, this role will be responsible for providing the best possible service to customers while maintaining an efficient and profitable operation of the service department. This includes booking, greeting, and managing daily customer relations. This role is not a standard Service Advisor role as it is focused on customer service.Duties will include the following:Assisting Service Manager with day-to-day operationsMaintaining positive customer and employee relationsAnswering customer enquiries regarding their vehicle serviceQuoting additional service workEnsuring all customer requirements are metBuilding relationships with customers and internal stakeholdersDelivering high-quality customer serviceThe Service Advisor role is strongly customer-focused with elements of sales and automotive knowledge. Therefore, a background in these fields would be advantageous but not essential.About you:If you take pride in your customer service skills, value reliability and efficiency, and possess a positive 'can do' attitude - we are looking for you!You will ideally possess:High level of integrity and work ethicSuperb interpersonal skillsHigh attention to detailExcellent communication and organisational skillsTech-savvyWillingness to learnYou will also benefit from:A Learning & Development program called Learning Together with access to over 150 training courses!A top-of-the-line Employee Assistance Program with leading provider, Telus Health.Extensive employee benefits including discounts on Crown Perth Accommodation, Private Health insurance, and vehicle purchasing.BYD is part of Australia's largest automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand.We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.Eagers Automotive - Moving TogetherWe have an exciting opportunity for a passionate and dedicated individual who is looking to start their career! Come and join us at BYD!#J-18808-Ljbffr