Service Advisor - Office Role - Telephone SupportJob no: 757940 Work type: Full time Location: Laverton North - VIC - Australia Applications close: 20 Dec 2024 11:55 PM AUS Eastern Daylight TimeJoin the BEST. Be the BEST. Achieve the BEST for your career with Linfox!Is it time to bring out the BEST in you?Are you a Diesel Mechanic looking for the next step in your career and want to get off the tools?Join our Triage team at Linfox's Laverton North Service Centre. You will be at the forefront of supporting our drivers across the country by diagnosing, triaging, and resolving mechanical issues swiftly and efficiently. You will use advanced vehicle telematics, fleet management software and your excellent communication skills to seamlessly ensure the safety of our people, fleet integrity, and timely vehicle repair responses.What does the job look like?Triage breakdowns nationally, diagnosing root causes and determining necessary repairs and prioritising responses.Monitor vehicle telematics to assist in timely vehicle repairs.Communicate and collaborate effectively with drivers, Linfox Service Centres and Vendors to drive corrective repair actions.Ensure compliance with safety protocols and regulatory requirements.Coordinate maintenance/repairs with nation-wide Linfox Service Centres and Vendors.Are you the one?Mechanical Trade qualification as a Heavy Vehicle Mechanic is essential.In-depth knowledge and familiarity of heavy vehicle systems, mechanics, and electronics.Familiarity with heavy vehicle telematic systems is highly regarded.Excellent communication, problem solving and analytical skills.Ability to work under pressure, prioritise tasks and meet deadlines.Intermediate computer skills (Excel, Word) – experience with SAP is highly regarded.Sound like you? Please click the apply button to submit your application and resume.At Linfox, we focus on providing an inclusive and diverse workplace where our people can perform at their best. We welcome and encourage applications from people of all backgrounds, identities and perspectives; with people of diverse genders, ages, religions, abilities, sexual orientations and cultures (including Aboriginal and Torres Strait Islander peoples) encouraged to apply.We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.Further informationYou will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
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