Service Advisor - Mazda Burwood Vic

About the Role:We are seeking motivated and enthusiastic Service Advisor to join our Burwood Mazda team on a full-time basis. As a Service Advisor, you will be someone who enjoys a challenge and working in a team environment with excellent customer service skills.
Responsibilities:Being the first point of contact for our customers, determining their requirementsLiaising with the workshop and parts departmentsQuoting repair jobs and liaising with customers to ensure they receive the best possible customer service experienceMeeting and exceeding manufacturers' CSI targetsRequirements:Experience in a similar role within a retail automotive service departmentExcellent communication, numeracy, and customer service skillsWillingness to go above and beyond to exceed customer expectationsSound automotive technical knowledgePunctual and reliableProfessional attitude and well-organisedCurrent driver's licenceAbility to work in a team environmentDemonstrated care and attention to detailRight to work in Australia with residency entitlementsWhat We Offer:Attractive salary and commission packageCar allowance or company car providedOpportunity to work in a well-established company with an excellent reputation for customer serviceCareer opportunities that come with working within one of the largest automotive companiesEmployee Assistance Program with access to comprehensive health and wellbeing resourcesBeing part of a much larger business, there is plenty of opportunity over time to grow and develop your potential throughout the wider business.
If you think you can bring real value and add energy and enthusiasm to our team, we would love to hear from you!

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