CMI Hino Adelaide, 569 South Road, Regency Park, South Australia, Australia Req #437Thursday, 17 October 2024About CMI HinoCMI Hino is one of the world's leading truck manufacturers, with a range covering light duty, car license trucks all the way to B Double rated prime movers.
The brand comes with strong factory backing.
Hino provide excellent in-house training programs, specialised tooling and the opportunity to work with leading edge technology.About the roleAs a Service Advisor at CMI Hino there will be variety in your day, you will be required to greet and assist customers, both in person and over the phone.
You will manage customer's needs, with the ability to accurately detail requirements to our workshop team so that the customers vehicle is repaired and delivered on time.You may be an experienced Advisor or maybe you simply have strong customer service skills and are wanting to grow and develop into the role.Duties and responsibilitiesAnswer and manage phone calls in an efficient and professional manner.Manage and follow up on customer enquiries.Liaise with customers and service technicians.Discuss the nature, reason for and estimated costs of mechanical repairs withcustomers.Fortnightly rostered Saturday'sManage tyre and wheel alignment sales.Manage online service bookings.Skills & ExperienceStrong interpersonal, communication and organisational skillsAbility to work well under pressure within a team environment.Motivated, Reliable, Hard-working with a professional and positive approach.A fast leaner who can adapt to the role in their own personal style.Superior customer service skills as you are the first point of contact to our customers.Sound computer skills.Knowledge of the automotive industryPrevious experience in a similar automotive role is desirable.If you have the skills and experience necessary and want to become an important part of our successful team, then please apply and submit your cover letter and resume.If you have the skills and experience necessary and want to become an important part of our successful team, then please apply and submit your cover letter and resume.Current CMV employees, please apply through your internal career site.Please note: By clicking Apply now, you will be directed to the company's career site to create an account or to sign in and finalise your application.
Thank you for completing this short process.CMI Hino Adelaide, 569 South Road, Regency Park, South Australia, Australia
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