Service Advisor

Details of the offer

Owned by Autosports Group which has 55 dealerships across NSW, VIC, QLD and NZ, employing approximately 1800 staff and is a large listed retail automotive group representing the world's greatest prestige and luxury automotive brands.
We are now looking for an experienced Service Advisor to join our dynamic motivated Service team.
Why Should YOU Join ASG? Discounted Health Insurance Access to an Employee Assistance Program (EAP) Family and Friends Referral Program Internal Referral Incentive Scheme Free Barista Coffee, Tea and Hot Chocolate Team Activities and BBQ's Free Flu Shots Opportunity to be part of community support at a local and national level.
Diversity and Inclusion Council Discounts on Samsung products Responsibilities will include: Greeting and assisting customers for the service department and updating customers on the status of their vehicle.
Explain service options and process.
Communicate with colleagues to schedule and complete the necessary repairs.
Order parts where applicable.
Update customer database as required and complete all relevant paperwork.
Follow manufacturer and dealership warranty policies effectively and efficiently.
Effectively booking customers vehicle services in via email, phone or face-to-face.
Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.
Autosports Group is a large, listed retail automotive group representing the world's greatest prestige and super luxury automotive brands.
It means that you will be joining a team (within a much bigger team) offering development opportunities and the chance to work alongside some of the best people working in our industry today.
Whilst Autosports Group is best known for our landmark new car showrooms, we have a less visible but no less important side to our business in service, parts and prestige/luxury used cars and offer a range of apprenticeships across the business.
Currently we employ over 1800 employees across 55 Dealerships in NSW / QLD / VIC.
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Nominal Salary: To be agreed

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