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Are you passionate about providing exceptional customer service? Do you have a knack for building rapport and ensuring customers feel valued and informed? Join our highly successful Keystar team located at Rothwell as a Service Advisor and help us deliver a top-notch experience in the automotive industry! Keystar Autoworld specialise in new and used Subaru, Mitsubishi, Kia, Volkswagen, Isuzu and Jeep vehicles.
What's the opportunity? As a Service Advisor, you will be the face of our service department, providing essential guidance and support to our valued customers.
Your role will involve: Greeting and assisting customers promptly and professionally.
Conducting vehicle assessments and diagnosing issues.
Recommending necessary repairs and maintenance.
Explaining service recommendations in a clear and understandable manner.
Coordinating service appointments and managing work orders.
Ensuring accurate billing and payment processing.
Maintaining a high level of customer satisfaction and loyalty.
To excel in this role, you will show: Automotive knowledge, Aftersales and a passion for cars.
Strong interpersonal and communication skills.
Exceptional customer service abilities.
Ability to multitask in a fast-paced environment.
Attention to detail and problem-solving skills.
Computer proficiency for record-keeping and invoicing.
Benefits and working for us: Access to our employee benefits program including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa, financial services support, and a comprehensive employee wellbeing program.
Career and development opportunities – providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
Supportive team environment – We foster a positive and supportive culture.
Recognition and Rewards – We recognise individual and team accomplishments.
If you thrive on delivering a great experience, APPLY NOW and don't miss out on this career opportunity! Want to know more about what it is like to work at Inchcape? Please visit our website www.inchcape.com.au to discover more about our workplace culture.
Please note that only short-listed candidates will be contacted.
We take this opportunity to thank you for your interest in working with us.
Your application will include the following questions: Which of the following statements best describes your right to work in Australia? Do you have customer service experience? Do you have experience performing automotive vehicle services? What's your expected annual base salary? How much notice are you required to give your current employer? Are you willing to undergo a pre-employment medical check? Do you have a current Australian driver's licence? How many years' experience do you have as an automotive service adviser? Why Keystar? What attracted you to apply for a position with us? #J-18808-Ljbffr