Company: A well-established and growing family-owned business, this company specialises in agricultural and construction machinery.
With multiple dealership locations and a strong reputation in the market, they are an authorised dealer for some of the most respected global brands.
The company is known for providing a supportive and dynamic work environment, offering excellent opportunities for career growth.
Due to continued expansion, they are seeking an experienced and motivated Service Advisor to join their team.
This is a full-time role based at one of their key dealership locations, offering the chance to be part of a thriving, customer-focused business.
Why Consider This Opportunity? Supportive Work Environment: Join a professional, friendly team that values collaboration and open communication.Career Growth: The company offers clear career development pathways, with opportunities for advancement.Stable & Secure: Be part of a well-established business with a solid industry presence and a track record of success.Competitive Salary: A highly attractive remuneration package with potential for performance-based incentives.Commitment to Excellence: The company is dedicated to delivering the highest standards of customer service and product quality.Key Responsibilities: Coordinate daily operations of the service department, ensuring smooth communication between customers, technicians, and suppliers.Provide outstanding customer service, addressing inquiries promptly and professionally.Manage repair orders, invoicing, and warranty claims, ensuring accuracy and timely processing.Act as the liaison between customers and manufacturers on warranty claims and technical inquiries.Support the Service Manager in ensuring the service department operates efficiently.Ideal Candidate: Prior experience in a similar role within the agricultural, construction, or machinery industry is highly regarded.Strong communication and interpersonal skills, with the ability to work effectively in a team environment.Excellent organizational skills and attention to detail, particularly in managing warranty claims and customer interactions.A proactive approach to managing multiple tasks efficiently in a fast-paced environment.A genuine passion for customer service and helping clients maximize the performance of their machinery.Benefits: Competitive salary package, $80K + Super depending on experience.Opportunities for career progression in a growing business.A supportive and positive work culture that values work-life balance.The chance to work with leading products and brands in the industry.This is a fantastic opportunity for someone looking to further their career with a respected and growing business.
To apply, please submit your application below or contact us for more details.
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