At Eagers Automotive, we are working towards our vision of being Australia's most admired Automotive Group. With a legacy spanning over a century, and a workforce of over 8,000 employees across Australia and NZ, there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.Experienced Service Advisor Role with Phillip Mitsubishi and Volvo Cars CanberraThis position is a business-critical role with Customer Service at its heart. You will be the face of the business, representing well-established brands and building trust with our customers, whether they are servicing their vehicle or making their next big purchase.Candidates do not necessarily need previous experience as we can provide excellent training opportunities, but a desire to build a career within a growing business representing fantastic brands is a must. The successful candidate will be articulate, possess the ability to communicate at all levels, and will be highly organized. You will hold customer service as the number one priority and be willing to go the extra mile for your customers.Key Responsibilities:Maximize all sales opportunitiesProvide expert advice and guidance to our customersAdapt to all situationsMaintain and update customer informationExcellent telephone manner and able to create an appointment from enquirySolid sales and negotiating skillsRequired Skills:A strong work ethic and the ability to follow specific directionMotivated, professional, and a team playerHonest and reliablePrevious experience or a strong interest in the automotive industry would be advantageousPrevious experience meeting KPI's will also be highly regardedExperienced Service Advisors and Sales Consultants have uncapped earning potential through our rewarding commission structure alongside a competitive base salary.Application Questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have in a Customer Service Role?Do you have a current Australian driver's licence?Which of the following Microsoft Office products are you experienced with?What's your expected annual base salary?
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