Due to strong growth an exciting opportunity has become available to join Bunbury Toyota based in Bunbury, Western Australia for an immediate start.
We're looking for a motivated, forward-thinking individual, who has a strong work ethic, great interpersonal skills, and a keen eye for detail. This is an ideal position for an individual looking to begin their career within the Automotive Industry or to advance themselves.
Why work at Bunbury Toyota? Bunbury Toyota isn't your average Dealership. We are a family owned and operated local business of 50 years. We pride ourselves in having a largely diverse environment. We strive to provide employees with ongoing opportunities to challenge themselves, develop, and grow their careers. We invest in our people by way of structured, tailor-made training programs hosted by automotive industry-specific experts.
So what's the role about? The Service Advisor role is a full-time position (Monday – Friday) working in a central location, a minute's walk from the CBD.
Reporting to the Service Manager you will be responsible for:
Working within the dealership policies, guidelines and standardsScheduling customer service repair orders, obtaining a clear brief from the customer as to any concernsActively monitoring the process of guests' vehicles throughout the service department and providing them updates on the progressPreparing invoices and closing allocated repair ordersGenerating quotes and advising guests of any additional work that needs to be attended toEnsuring the guests' expectations are exceeded throughout the experienceGeneral service administration as requiredSo who are we looking for? The ideal candidate will demonstrate the following:
Well presentedPrevious experience in a similar roleStrong communication skills, both written and verbalSound organisational skills and time managementDedication to providing the best experience to both internal & external guestsAbility to provide honest feedback to guestsStrong focus on both guest satisfaction & retentionSound computer skillsCurrent C Class Drivers LicenceWe in return offer successful applicants:
Competitive remunerationLed by an experienced Toyota Service ManagerSupportive team environmentGreat cultureBarista-style coffeeExciting team eventsOn-the-job training providedFuture career opportunities availableEligibility for Toyota Employee Vehicle Purchase schemeHow to be successful: To be successful, your unique personality is your best advantage coupled with great communication skills, a friendly and professional manner and a "never-say-no" attitude towards customer service.
If you believe you have the relevant attributes & experience to excel in this role, apply now by sending a covering letter and CV to ****** We take pride in being an equal opportunity employer looking to employ qualified candidates of any gender, race, and religion.
PLEASE NOTE We conduct pre-employment AFP Criminal record checks.
** Only short-listed applicants will be contacted. **
Applicants must reside in Australia and must have full working rights.
Applicants who do not have the required skills or full working rights will not be considered.
We are an equal-opportunity employer, supporting gender equality and workplace diversity.
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