Southside Toyota is a long standing, awarding winning, high-volume Toyota dealer.
When you join the Toyota team, you join a team that supports you.
That pushes you to make your impossible possible, so together, we can lead the future of mobility.
Here at Eagers Automotive our mission is to empower and inspire leading automotive environments, to deliver customer excellence with consistency, efficiency and sustainability.
You can now register your interest in working with Southside Toyota right here.
We are always looking for good people to join our company.
Please complete the employment form to register your interest.
Essential Skills
Ability to consistently provide an exceptional Guest Experience that exceeds our Guests expectations, and provides an "Oh What a Feeling"
Awareness and ability to work efficiently
Strong time management & organisational skills
Ability to support and work with other team members and departments
Reliability is very important to our Guests and the dealership
Enthusiastic, warm, keen and pleasant manner
High level of professionalism and personal presentation
Ability to consistently follow dealership process and procedures
Exceptional communication skills, verbal both face to face and phone, email and texting
History of achieving and exceeding monthly KPI's and targets
Basic automotive mechanical knowledge
Good level of computer literacy
A minimum of 2 years Service Advisor experience within a volume brand
Pentana/ERA DMS experience highly regarded
Toyota experience highly regarded
Position Description
Providing at all times an exceptional experience to deliver our Guests an "Oh What A Feeling" when engaging with our dealership and the Toyota Brand
Professional handling of Guest service and warranty repair enquiries and bookings, with quoting of Toyota Service Advantage Pricing
Following department procedures, including driveway service reception, repair order creation & closing off, job costing, recommending and quoting repair work, obtaining Guest approval, vehicle handover
Estimating cost and time required to complete service work
Liaison with the Night Foreman to ensure all repair work is carried out on time
Maintaining high level of presentation of the service reception and Guest Facilities
Occasional travel required for product launch & training events
Keeping Guest relationship management systems updated, and ensuring data accuracy and integrity
Work Times
Monday to Friday, 2.30pm – 12.36am
Other Information
Shift loading applies to this afternoon shift
Ongoing support, training, professional and personal development opportunities will be provided to ensure that you are successful in your position
Being part of Eagers Automotive, opportunity for career advancement and promotion exist for high-calibre employees
Onsite employee parking
Close to Woolloongabba public transport terminals
A detailed position description, work conditions and future opportunities along with our competitive remuneration package including generous commission structure will be discussed at the interview
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