Southside Toyota is a long standing, awarding winning, high-volume Toyota dealer. When you join the Toyota team, you join a team that supports you. That pushes you to make your impossible possible, so together, we can lead the future of mobility.Here at Eagers Automotive our mission is to empower and inspire leading automotive environments, to deliver customer excellence with consistency, efficiency and sustainability.You can now register your interest in working with Southside Toyota right here. We are always looking for good people to join our company. Please complete the employment form to register your interest.Essential SkillsAbility to consistently provide an exceptional Guest Experience that exceeds our Guests expectations, and provides an "Oh What a Feeling"Awareness and ability to work efficientlyStrong time management & organisational skillsAbility to support and work with other team members and departmentsReliability is very important to our Guests and the dealershipEnthusiastic, warm, keen and pleasant mannerHigh level of professionalism and personal presentationAbility to consistently follow dealership process and proceduresExceptional communication skills, verbal both face to face and phone, email and textingHistory of achieving and exceeding monthly KPI's and targetsBasic automotive mechanical knowledgeGood level of computer literacyA minimum of 2 years Service Advisor experience within a volume brandPentana/ERA DMS experience highly regardedToyota experience highly regardedPosition DescriptionProviding at all times an exceptional experience to deliver our Guests an "Oh What A Feeling" when engaging with our dealership and the Toyota BrandProfessional handling of Guest service and warranty repair enquiries and bookings, with quoting of Toyota Service Advantage PricingFollowing department procedures, including driveway service reception, repair order creation & closing off, job costing, recommending and quoting repair work, obtaining Guest approval, vehicle handoverEstimating cost and time required to complete service workLiaison with the Night Foreman to ensure all repair work is carried out on timeMaintaining high level of presentation of the service reception and Guest FacilitiesOccasional travel required for product launch & training eventsKeeping Guest relationship management systems updated, and ensuring data accuracy and integrityWork TimesMonday to Friday, 2.30pm – 12.36amOther InformationShift loading applies to this afternoon shiftOngoing support, training, professional and personal development opportunities will be provided to ensure that you are successful in your positionBeing part of Eagers Automotive, opportunity for career advancement and promotion exist for high-calibre employeesOnsite employee parkingClose to Woolloongabba public transport terminalsA detailed position description, work conditions and future opportunities along with our competitive remuneration package including generous commission structure will be discussed at the interview#J-18808-Ljbffr
