Maitland, Newcastle, Maitland & Hunter NSW
Full time
At Eagers Automotive , we are working towards our vision of being Australia's most admired Automotive Group. We have a legacy spanning over a century and a workforce of over 8,000 employees across Australia and NZ.
Do you have what it takes to be our next Service Advisor ?
As our point of contact, you will need the ability to genuinely connect with customers and assist them with their requests, whether in person or on the phone.
This is a high-paced environment where you will deal with various people, but it is also very rewarding. Are you ready to show us that you have the skills and experience to excel in this role?
As the liaison between our customers and the Sales, Service, and Repair Departments, it will be your responsibility to ensure that technicians understand our customers' needs and that recommended solutions are clearly communicated.
Your day will consist of greeting customers, determining their needs and charges, briefing the relevant department, establishing timelines, tracking progress, and keeping customers updated.
To succeed, you must be highly organized with up-to-date knowledge of our services and possess exceptional communication skills (both verbal and written). Working well in a team environment is essential, as is a current NSW driver's licence, a working knowledge of our ERA and Pentana computer systems, and proficiency with the Microsoft suite of programs.
If you love the satisfaction of a job well done and enjoy exceeding customer expectations, then please apply; we want to learn more about you.
Why we'd be great together: We are Australia's largest automotive network, driven by our people. Everyone matters here, and our shared vision and strong work ethic make us a well-oiled machine.
When you join us, you'll be treated with courtesy and respect while being challenged to use your skills and initiative to drive our business forward. We offer a range of benefits, professional training, and development opportunities, with positions awarded on merit.
Additionally, enjoy benefits like discounted gym memberships, health insurance, vehicle purchasing and service discounts, and an excellent work/life balance. You're welcome!
If you like what you hear, look no further; apply now!
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