Toowoomba Automotive are seeking an energetic and experienced Service Advisor to join the team working with Ford. As a Service Advisor, you will act as the main contact between the Dealership and the customer for the repair and service maintenance of their vehicles.The successful applicant will demonstrate a professional approach, passion, and positive attitude that provides an exceptional experience for our customers.Reporting directly to the Service Manager, this will be a fast-paced, dynamic, and rewarding position with uncapped earning potential.About this role:Deliver an exceptional customer experience with a high level of professionalism and build rapport with internal and external customers.Ensure seamless time management with the ability to identify and prioritise important tasks and ensure that you meet service deadlines.Ensure open communication to keep customers up to date on the progress and servicing of their vehicle.Keep knowledgeable and up to date to ensure ability to provide on-the-go advice and accurate pricing to customers and when preparing invoices.Complaints resolution and escalation to the Service Manager.Previous Service Advising experience is highly desirable and will allow you to hit the ground running; however, all Automotive & Customer Service experience will be considered.Must haves:Drive to succeed.Thrive in a busy environment.What's on offer:An above award salary and commission structure - uncapped potential.Support from an experienced team and dedicated Manager.Opportunities for personal and professional development.A pathway to further opportunities within the Group.A staff rewards program with monetary rewards and discounts on offer.Discounted health insurance and Employee purchase policy for finance, insurance, and vehicles.Employee assistance program (EAP).Novated leasing and vehicle subscription offers & more.As part of Eagers Automotive, we strongly believe in our Core Values: Integrity | Inclusiveness | Owner's Mindset | Agility
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