Audi Centre Brisbane is seeking a dynamic Service Advisor to support customers with their Aftersales needs. This is the front-line role in a busy team dedicated to delivering outstanding levels of customer service. It is a great opportunity for somebody looking to step up and join one of the best luxury brands in Australia.
In this role you will: Report to the Service ManagerBe the main point of contact for customers throughout their serviceWelcome customers into the service department on the day of their serviceExplain service options and processesComplete relevant paperworkCommunicate with colleagues to schedule and complete the necessary repairsOrder parts where applicablePrepare repair orders and invoicesUpdate customer database as required The ideal candidate will have: Minimum 1-year previous experience in a service advisor positionExceptional customer service and communication skillsStrong IT skills and the ability work with multiple programsERAPower, ERAnet experience preferredConfidence dealing with all customer typesThe ability to work and support a busy, hardworking teamThe ability to prioritise and seek assistance where necessaryA current, valid driver's licence More about Audi Centre Brisbane: Audi Centre Brisbane is owned by Autosports Group which is a large listed retail automotive group representing the world's greatest prestige and luxury automotive brands. What does that mean for you? It means you will be joining a team within a much bigger team offering development opportunities and the chance to work alongside some of best people in our industry today. At Autosports Group, we value contribution, family and consideration. We warmly welcome people of all genders, backgrounds and situations to deliver what we call "The Difference" to our equally diverse customer base. For more information on our business and how we try to provide meaning and purpose for our people at work, please visit www.autosportsgroup.com.au
More about the benefits: On the job trainingFactory training where appropriateModern dealership and showroom facilitiesRespectful and supportive working cultureFamily and Friends Referral ProgramIndividual and team incentive programs (as appropriate)Career development opportunitiesIndustry leading wages and commission structures.Audi company car (conditions apply).Uncapped commissions.Paid rostered day off.Monthly BBQPlease note, criminal background checks may be required for this position. For more information please contact the Service Manager Miguel Ribeiro on ******** .