Service Advisor (Aa7654)

Negotiable salary + paid overtimeMulti franchise siteRockhampton locationOur client is seeking a highly motivated customer centric Service Advisor to join their Rockhampton team.
Qualifications & ExperienceAbility to handle multiple tasks simultaneously in a fast-paced environmentStrong written and verbal skills to handle correspondence, answer inquiries, create services bookingsCurrent Drivers LicenseStrong organisational skills and attention to detailExceptional customer service skillsPrevious experience in a customer service role preferredTasks & ResponsibilitiesManage and schedule service appointments based on the availability of technicians and partsWelcome customers and assist them with vehicle service inquiries in a friendly and professional mannerCommunication with the customer throughout the day with updates, approvals on additional works recommended and confirmation of handover timeProcessing invoices and paymentsCommunicate with the workshop to ensure accurate and timely completion of repairsProvide detailed service recommendations and quotes to customersTraining both e-learning modules and factory training face to face sessionsBenefitsVehicle discountsEmployee staff debtors accountAnnual longevity giftsOn site Coffee Shop - Pit Stop CaféAccess to Employee Assistance ProgramFor further information please contact Amy Feakes on quoting job number AA7654.
Applications, queries and expressions of interest can be forwarded by email to .
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