Service Administrator - Mechanical Business

Service Administrator - Mechanical BusinessSeeking a positive outgoing individual who wants to join a team who is passionate about the mechanical industry!About usAspire Diesel is a well established business providing mechanical repair solutions to a broad range of automotive & earthmoving equipment for clients in the Rockhampton region and surrounding areas. Based in Gracemere, QLD.Qualifications & experienceProven administration and organisational skillsExcellent people and customer service skillsA happy/positive can-do attitude in the workplaceThe willingness to learn new skills and proceduresA strong compliance and safety driven workplace attitudeExperience in the industry advantageousThe ability to multi-task.Well-presentedGood English and mathematics skills.Tasks & responsibilitiesProvide a welcoming positive experience for our clients.Meet with clients as the first point of contact for service enquiriesAccurately record client information and requestsCreate and co-ordinate service bookings for client's vehicles & earthmoving equipmentManage the daily progress of vehicles and maintain contact with clients to inform of any updates or changesProvide quotes for service and repair enquiriesParts orderingPrepare & issue invoices upon job completion.Use workshop software systems to manage client and vehicle details, quotes, parts orders and invoicesProvide support to the technicians who are in the field and workshop.Provide an exceptional level of customer service that exceeds all client expectationsLook for opportunities to grow the business.
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