Service Administrator

About Us:
At AgriForce Machinery, we pride ourselves on delivering quality agricultural machinery and exceptional customer service to the Gunnedah community and beyond. As a family-owned business, we foster a close-knit team environment where our employees feel valued and empowered to excel.
Position Overview:
We are seeking a motivated, detail-oriented Service Administrator to join our team. This full-time role is ideal for someone with experience in agricultural machinery or mechanical service and who is passionate about supporting service operations and assisting customers with their needs.
Key Responsibilities: Assist in scheduling and managing service appointments. Act as the first point of contact for customer service inquiries. Work with the service team to ensure timely and efficient workflow. Coordinate parts orders and manage inventory for service jobs. Prepare and review service documentation and invoicing. Support the Service Manager in daily tasks and operational needs. Requirements: Strong organizational and multitasking abilities. Excellent communication and customer service skills. Basic mechanical knowledge or a willingness to learn about agricultural machinery. Ability to work in a team-oriented environment. Prior experience in a service department or administrative role in agriculture or machinery industries is a plus. Benefits: Competitive salary and benefits package. Opportunity to grow within a respected family-owned business. Friendly and supportive team environment. If you are interested in becoming a part of a dedicated team in a rewarding role, we would love to hear from you. Please send your resume and a brief cover letter to ******
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