Founded in 1860, Dowell Windows has been in the building industry for over 160 years in the window manufacturing business. We are proudly Australian-owned and operated and continue to strengthen in the residential market. Our goal is to provide sustainable windows to our clients in the building industry at the highest standard. Dowell Windows has an excellent opportunity for a vibrant and driven Service Administrator to join our team at Edinburgh Parks. Reporting to the Service - Team Leader, you will be responsible for scheduling and coordinating the warranty and repair work for our employees and contractors.
Your key responsibilities in the role will include but are not limited to:
Responding to customer queries regarding service work Coordinating job schedules and bookings Organising site glazing via the V6 system Following up on order details with stakeholders of the business Maintaining accurate record-keeping Continuously finding new ways to improve systems and efficiencies You will have:
Great verbal & written communication skills Ability to multi-task and juggle tasks in a fast-paced environment Be resilient and an out-of-the-box problem solver High levels of initiative to work autonomously and in a team Good attention to the little details Sound Knowledge in Microsoft Excel, Word, Access, Outlook This opportunity is perfect for a Service Administrator who is ready to take their career to the next level. We have a great team environment where there is a hands-on approach to all that needs to be done.
Full training and ongoing support will be provided for this transition for the right person.
If you feel like this is the role for you and don't tick all the boxes, feel free to apply. We are looking for motivated and driven employees who want to succeed in their careers. We want to hear from you!
No recruitment agencies, please!