Service Administrator / Coordinator

This growing national organisation is well-established in the Northern Territory and are supporting some key client contacts across a diverse range of premises. They are looking to add an additional Service Administrator / Coordinator to the team. Permanent Full-time position, working Monday – Friday, you will be dedicated tosupporting a single client contract. While predominantly an office-based role, some flexibility for occasional WFH is possible, depending on client demand. Key Duties Overseeing all aspects of the work orders for preventative and reactive work Be a first point of contact and support customers by coordinating and scheduling services Raise new jobs, allocate work / create daily schedules and coordinate times for attendance with the Technical Service staff, to ensure strict contract obligations are met / exceeded Financial support, you will be updating account spend, raising purchase and service orders and processing invoices Support the Contract Managers, Supervisors and Technical Service Team About you 3+ years' experience working in a role as a service administrator / coordinator with some invoicing experience is advantageous Strong communication and customer service skills and the ability to ensure strong client and staff relationships and timely service delivery Must have strong experience with MS Office and experience using PowerBI and prior workorder management experience on Maximo, SimPro, Pronto or MEX is highly desirable Problem-solving, time management and organisational skills and experience
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