Service Administrator 19/09/2024 Moorebank Nsw, Australia

Global Market Leader in Forklifts & Material Handling Equipment Friendly Team Environment Based in Moorebank, NSW

The Service Administrator is a vital part of the service team, the role must provide support to our customers and service teams to ensure all service orders, invoices, and enquiries are handled in an efficient and friendly manner.
The role is primarily responsible for:

Processing service orders and customer invoices generated by Field Service activities.
Responding appropriately to and resolving service enquiries, both internal and external.
Completing specific monthly fixed-price service invoicing.
Processing Supplier invoices for payment approval.
Ensuring any relevant branch operations reporting requirements are completed in a timely manner.
The ongoing integrity of PM service contract maintenance.
Maintaining accurate filing and archiving systems for service documentation.

Qualifications & Experience:

Computer savvy - has the ability to learn new systems and computer software.
Proven experience in working in a fast-paced environment.
Strong time management and organisational skills - ability to handle multiple tasks at one time.
Strong attention to detail and accuracy.
Good communication and interpersonal skills.
Strong customer focus.
Self-motivated.

This is a salaried position, and salary will be determined according to qualifications and experience.
About Toyota Material Handling Australia

Toyota Material Handling Australia (TMHA) is Australia's number one forklift company.
TMHA is fully owned by Toyota Industries Corporation (TICO), a Japanese multinational manufacturer and a global leader in forklift manufacturing and retail distribution.
TMHA is the exclusive Australian retailer for new sales of world-renowned forklift brands - Toyota Industrial Equipment, BT Lift Trucks, and Raymond Forklifts.
Due to TMHA's structure and close relationships with the factories, TMHA provides its employees with the industry best accredited product training and factory-trained technical support.
TMHA is a strong, financially secure business with a great future and a prime focus on the development of our people.
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