Employment Type: Casual, Monday to Friday, 8am to 4pm
Efficient Hygiene Services (EHS) is a family-owned and operated business, and a leading provider of HVAC Hygiene and Remediation services throughout Queensland. We are seeking an enthusiastic and detail-oriented Service Administrator to join our team on a temporary basis for 6-9 months while our current administrator is on maternity leave. For the right candidate who excels in this role, there is potential for full-time, long-term employment.
Your Responsibilities:
Scheduling: Coordinate and manage service schedules for our 20+ field technicians to ensure timely, efficient service delivery.Client Communication: Act as the primary point of contact for clients, managing inquiries, bookings, and follow-ups with professionalism.Administrative Support: Handle invoicing, stock control, and general office duties such as data entry, filing, and document management.Team Coordination: Collaborate with field technicians and management to optimize schedules and resolve logistical challenges.Record Keeping: Maintain accurate and organized records of client interactions, service schedules, and inventory.Essential Criteria:
Experience: Previous experience in service administration or customer service, ideally within the hygiene or service industry.Attention to Detail: Strong organizational skills and a keen eye for detail to manage scheduling and administrative tasks effectively.Communication Skills: Excellent verbal and written communication skills to interact professionally with clients and team members.Problem-Solving: Ability to resolve scheduling conflicts and administrative issues efficiently and on the spot.Tech-Savvy: Proficiency in scheduling and CRM software.Team Player: A collaborative attitude with a willingness to support colleagues and contribute to a positive, team-oriented environment.Why Join Us?:
Be part of a family-owned business with a supportive team environment.Gain valuable experience in the HVAC Hygiene and Remediation sector.Opportunity for permanent, full-time employment for candidates who excel in this role.If you're looking for an opportunity to grow and possibly secure long-term employment in a dynamic and expanding business, we'd love to hear from you!