Service Administration Assistant - Professional Audio Industry

Technical Audio Group is a leading professional and consumer audio importer and national wholesaler with offices in Sydney and Melbourne. We supply the top national retail chains, and commercial installations, with high quality audio equipment. We have a long and successful history in the audio industry and provide a unique work environment with numerous benefits for our staff.

TAG is seeking a Service Administrative Assistant to support its service team and operations. This person needs to be motivated, focused and a people person. Prepared to put the customer on a pedestal to ensure customer satisfaction.
Key qualities required are: Strong computer administration skillsExcellent written and verbal communication skillsExcellent customer service and organizational skillsThe ability to give direction and support to other team membersExcellent attention to detailReliable, able to work independently, as a key member of the teamPrevious experience in an administrative / coordinator role Desire to achieve, and deliver resultsWillingness to learnThe role: The role as Service Administrative Assistant requires you to manage the service job flow for TAG. This involves communicating with customers and technicians – on the phone and via email – about their service jobs and spare parts enquiries, assisting them with changes and inquiries; managing the service job flow of our NSW service department as well as interstate service centers'; and occasionally assisting customers in our office.
If this sounds like you – if you are energetic, love working with people and have great attention to detail, and want to be part of a successful and exciting team that is kicking goals - then we'd love to hear from you so send us your resume today!
www.tag.com.au