Company Description Explore limitless possibilities, dreams, and adventures on Hawai'i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai'i's heritage, culture, and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.
Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai'i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls, and a tranquil white sand beach and lagoon. Hawai'i's warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites, and the exclusive Fairmont Gold concierge floor.
Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center, and a 10-court tennis pavilion. Inspired by culture, well-being, and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai'i.
What is in it for you: Premium preferred provider medical/drug/vision benefits at competitive prices*Employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your 'ohana!*401(k)/retirement saving plan & matching program.11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.Employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*Complimentary meals in our employee dining facilityJob Description In Room Dining is available in all 540 guest rooms & suites. Featuring signature gourmet dishes or hearty just-like-home selections. Perfect for our early-risers who crave breakfast in bed, romantic private dinners, or small in-room gatherings.
What you will be doing: Provide unique dining experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast-paced environment.Ensure a positive first impression of the restaurant for our guests through detailed cleanliness, set-up, and ambiance control.Maintain complete knowledge of all F&B services, contents & preparation methods, outlets, and hotel services/features.Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue.Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready.Try to remember individual patron's names and their preferences to extend personalized service.Ensure that all food & beverage are served according to service standards.Clear and tidy up tables after the departure of the patrons as quickly as possible.Perform opening/closing side duties as assigned and set all tables according to standards and procedures.Assist other Food & Beverage outlets with their operations during peak times or when required.Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).Be well versed in hotel fire & life safety/emergency procedures.Maintain a high standard of personal appearance and hygiene at all times.Perform other reasonable duties assigned by the Management of the Hotel.Qualifications Your experience and skills include: Ability to focus attention on guest needs, remaining calm and courteous at all times.Good reading, writing, and oral proficiency in English language.Ability to speak other languages and basic understanding of local languages will be an advantage.Ability to work cohesively and collaboratively as part of a team.Detailed & service-oriented with an eye for detail to be self-motivated and energetic.Provide the necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance).Additional Information Visa Requirements:Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.
Your team and working environment: Our mission is to make Food & Beverage the heart and soul of hotels by thinking like restauranteurs and delivering an experience that is excellent, relevant, and authentic.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry-leading training, career development, recognition, and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership Program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS #LI-KK2 #AlohaOrchid
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