Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Experience Specialist for our Cherry Creek office. As a Patient Experience Specialist, you will be responsible for educating patients on new-to-market healing technologies and helping them to understand the benefits of TMS and Ketamine.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Responsibilities: Be the expert on TMS and Ketamine. Training and studies will be provided. Ownership for all patients on your provider's schedule. One-on-one meetings with patients to connect treatment solutions to their individual needs. Support healing through education, connection, and focus on TMS and Ketamine. Benefits: Accelerated healthcare career growth – rapid advancement opportunities. Insurance benefits (Medical, Dental, Vision) and 401K. 20 days off annually (10 PTO days and 10 Holidays). Employee access to Serenity's treatment options. Qualifications: High School Diploma or GED. 2-3+ years of experience in a full-time customer service role. Excellent verbal and written communication, and basic math skills. Well-versed in de-escalation skills and ability to connect with individuals. About: Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us: In accordance with Colorado's Equal Pay for Equal Work Act, this position pays $22/hour.#J-18808-Ljbffr