About Ofload and our mission Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Ranked #2 in The Australian Financial Review BOSS Best Places to Work List in the Transport and Construction category, we're not just a team; we're a community of mission-driven professionals dedicated to eliminating waste in road freight.
Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.
The Role: The Senior Transport Allocator plays a crucial role in ensuring the seamless coordination of transportation activities, with a strong focus on customer and carrier satisfaction. This role requires a detail-oriented and customer-obsessed professional who will be responsible for optimising routes, managing carrier relationships, and continuously improving our transportation operations.
Key Responsibilities: Customer-Centric Approach: Understand and anticipate customer needs to ensure a high level of customer satisfaction. Proactively communicate with customers to provide updates on shipments, address concerns, and gather feedback. Carrier Management: Build and maintain strong relationships with carriers to ensure reliable and efficient transportation services. Negotiate rates, terms, and conditions with carriers to optimise cost and service levels. Problem Solving: Identify and address any issues or challenges in the transportation process promptly and effectively. Collaborate with cross-functional teams to implement solutions and prevent recurrence. Your Day 1 Qualities: Proven experience in transportation management, with a focus on customer and carrier relations. Strong negotiation and communication skills. Analytical mindset with the ability to make data-driven decisions. Customer-obsessed mentality with a passion for exceeding customer expectations. Strong organisational and multitasking abilities. Proactive problem solver with a continuous improvement mindset. Ability to thrive in a fast-paced and dynamic work environment. At Ofload we prioritise impact, aptitude and passion, so we'd encourage you to apply if you do not meet all the above criteria.
Ofload: Drive Your Career Forward in a Community Committed to Innovation and Sustainability Join Ofload and become part of a fast-growing technology leader reshaping Australia's logistics landscape. Here, every day is an opportunity to collaborate with diverse experts, solve challenging problems, and make a tangible impact on the environment and the industry.
As an Ofload team member, you'll enjoy: Ownership and Reward: Become a co-owner through our Employee Share Option Plan and celebrate shared success as our company grows. Empowerment and Growth: Thrive in a fast-paced, supportive atmosphere that values innovation, learning, and personal growth. Flexibility and Wellbeing: Balance your life with hybrid work arrangements, including remote work options and additional leave for volunteering, celebrations, and personal milestones. Community and Connection: Experience a family-like atmosphere where respect, support, and camaraderie are part of everyday life. Join Ofload and be a part of a visionary company where your work drives real change, and your growth is limitless.
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