The Chainalysis Training Team designs and delivers impactful, engaging content to drive education on cryptocurrency technology and Chainalysis products. We ensure our customers understand the ecosystem and are able to best use Chainalysis solutions to achieve real-world results. Training specialists are the face of those educational efforts.
In this role, you'll:
Create engaging, interactive content to teach our customers about new product offerings, launch exciting e-learning courses, and explain cryptocurrency developments to a global audience.
Build expertise across the Chainalysis product suite, on cryptocurrency technology, and investigative, compliance & regulatory workflows - and help others develop these same skills.
Establish trust with customers through your approachable style.
Collaborate widely within Chainalysis, working closely with experts in customer success, product development, investigations, research, revenue, and beyond to find the best way to meet our customer's learning needs.
Help to further develop our training programs by innovating on our current content and evolving it for the future.
We're looking for candidates who have:
Worked in investigations, intelligence analysis or financial compliance, or have comparable experience and a proven ability to learn new fields quickly.
Training experience, designing and delivering exceptional virtual & onsite training globally.
An interest in blockchain technology and a strong curiosity to learn new tech trends and develop industry-leading expertise.
The ability to communicate effectively across all levels of audience from new hires to established executives.
Customer enablement experience, working with large Enterprises.
A background in learning and development within a SaaS organization.
Fluency in English.
Nice to have experience:
Bonus points if you are fluent in additional Asian languages.
Bonus points if you have experience with Chainalysis or other blockchain analysis software products.
Previous experience as a trainer or teacher in a classroom setting.
Strong creative skills in content development are highly desirable.
About Chainalysis
Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more organizations seek access to all this ecosystem has to offer. That's where Chainalysis comes in. We provide complete knowledge of what's happening on blockchains through our data, services, and solutions. With Chainalysis, organizations can navigate blockchains safely and with confidence.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience, and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. We can't wait to meet you.
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