Testing & Quality Assurance (Information & Communication Technology)Full timeEmbrace the changing face of consumer engagement.Have you ever wondered why it's so easy to tap an app to order a pizza and watch its progress in real-time… but when you communicate with a hospital or government department, it's old-school? That's changing. Digital transformation is here to stay, even for the biggest service providers. And Five Faces is at the forefront of this change. We digitise complex customer journeys for hospitals, government departments and other complex service providers. Our DX5 Framework is the modern, modular, configurable framework that underpins our solutions.Job DescriptionWe're looking for a talented and experienced Senior Test Analyst to join our small but ambitious team. You'll thrive in this diverse role, where you'll work directly with our technical leads. Our dev team is supportive and engaged – we believe in our product and love to provide mentorship and cheer on your success and development.What you'll do:Conduct timely and thorough manual testing of new software packages, including Android, iOS, and desktop applications provided by the development team.Contribute to the formulation and enhancement of the test strategy, ensuring comprehensive test coverage across multiple platforms.Perform functional, system, integration, regression, load, and performance testing.Design, write, and execute effective test plans and test cases, creating test data as needed.Communicate effectively with developers and other team members to investigate reported bugs and assist in identifying root causes.Regularly update task statuses in project management tools like JIRA and Confluence.Work closely with Business Analysts and System Analysts to understand requirements and design, and to formulate appropriate test scenarios.Set up clients' UAT environments by creating essential system data, including forms, message templates, and settings.Provide support to business stakeholders during User Acceptance Testing (UAT).Develop training materials such as user guides.Provide detailed estimates for testing efforts on changes.Support implementation planning and lead Post Verification Testing.Champion and participate in improvement initiatives involving testing processes and tools.Support and promote best testing practices.Define and create a test approach for various testing contexts.What we'll look for:5-8 years of relevant work experience.Hands-on experience in functional, non-functional, and system integration testing.Strong testing and collaboration skills.Ability to develop and execute basic SQL queries.Experience with various test tools, including Jira, Confluence, Postman, Miro, and MySQL.Solid understanding of SDLC and agile development/testing practices.Strong attention to detail, an analytical mindset, and effective communication and writing skills.Interest in new technologies.Bachelor of Information Technology or equivalent.It would be an advantage if you also have:Ability to contribute to automated test creation, execution, and maintenance.Experience with Selenium.We have great new technology, an inclusive and collaborative management team, and a commitment to creating a culture where everyone wants to come to work. We're a small but tight-knit crew where you have real freedom to bring ideas to the table and make a difference to consumer experiences.Benefits:Hybrid working environment - 2 days work from home per week.Competitive salary and benefits package.A supportive and collaborative work environment.Opportunity to work on cutting-edge technologies.Being a part of company decision-making – all staff have a voice.The chance to make a significant impact on our enterprise software solutions.Think this role is for you? Apply now!Five Faces is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Your application will include the following questions:How many years' experience do you have as a testing analyst?Which of the following statements best describes your right to work in Australia?
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