Who we are
We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.
Position Summary
DigiCert is in the market for a dynamic, enthusiastic, and innovative Senior Technical Trainer who will be responsible for design and development of DigiCert's "Technical Professional" and "PKI Architect" certification programs.
DigiCert is the global leader in delivering private and public digital trust solutions. As the Senior Technical Trainer, you will design, develop and deliver training to internal staff, partners, and customers on DigiCert public key infrastructure (PKI) products and services.
What you will do
Analyze training needs through a needs assessment process, consulting with key stakeholders to identify performance improvement opportunities that can be addressed through learning interventions.
Collaborate with subject matter experts to design, develop, and maintain learning content, including instructor-led and self-paced, eLearning training on DigiCert products and services.
Facilitate online and live instructor-led training sessions for DigiCert internal staff, partners, and customers.
Act as project leader in managing deliverables, schedules, and overall implementation of programs.
Create complex virtual lab environments that support our virtual, instructor-led training offerings.
Contribute innovative approaches to field enablement by keeping current with new learning methods and technologies.
What you will have
3-5 years' experience working with enterprise PKI deployments, implementations, certificate enrollment automation and issuance methods, certificate templates, user/customers and troubleshooting.
Bachelor's degree in Information Technology or work experience or CompTIA A+, CompTIA Network+ and CTT+ certifications.
Experience with Cloud-Hosted Virtual IT Labs (VMWare, CloudShare).
Proficiency in MS Office (Word, PowerPoint, Excel).
Familiarity with Learning Management Systems (Moodle).
Experience with eLearning Content Development Tools (Articulate Rise, Adobe Captivate).
Benefits
Generous time off policies.
Top shelf benefits.
Education, wellness and lifestyle support.
DigiCert offers a competitive benefits package for all of our full-time employees. If you want to know more about them, please reach out to us at
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