Engineering - Software (Information & Communication Technology)
Shape the Future of Cyber Security in a Global Organization Are you a technical superstar with 5+ years of MSP experience looking to elevate your career in cyber security? Join the largest provider of Managed Security Service Provider to SMB, protecting over 27,000 users worldwide.
The Opportunity As our new Senior Technical Engineer, you'll spearhead technical solutions for our Service Team of 20 professionals, supporting 27,000+ users across the globe. This newly created role offers an exceptional pathway to:
Become a trusted advisor in the Accounting Industry verticalDrive innovation in Identity and Access ManagementPotential growth into APAC leadershipCollaborate with US counterparts on global initiativesAccess international travel and company eventsStay at the cutting edge of cyber security technologiesYour Impact You'll be instrumental in:
Leading technical escalations and providing solutions for our Support TeamManaging security incident response and breach mitigationDelivering technical consulting to internal and external stakeholdersDesigning and implementing client-focused solutionsDriving continuous improvement through process enhancementEnsuring technical excellence across the Service DepartmentWhat You Bring 5+ years' experience in an MSP environment with complex technical supportProven track record as a technical escalation pointStrong crisis and incident management expertiseExpert knowledge of Microsoft 365 and Entra IDExpert knowledge of Windows Server and Active DirectoryOutstanding ability to communicate technical concepts simplyLegal right to work in AustraliaHighly Regarded Skills Change management and technical project experienceSAML or OpenID experienceIdentity and access management (IAM) platform experienceOur Culture With a dynamic team of 75 spread across six functions, we blend the energy of a scale-up with 15 years of proven stability. Our values drive everything we do:
Grow – Embrace change, learn from mistakes, seek improvementOwn It – Take responsibility, find solutions, make it happenWin-Win – Foster fairness, celebrate differences and collective successLocation & Working Style Hybrid working options availableWork alongside our global executive teamOpportunity to collaborate with four international officesWhy Join Us? Industry leader with 15 years of consistent growthGlobal exposure and career developmentCutting-edge cyber security trainingRewards and recognition programsReal opportunity to influence and implement changeReady to make your mark in cyber security and work with a company that values your expertise? We're excited to hear from you. Join us in shaping the future of cyber security while accelerating your career growth in a global organization that's just getting started.
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