Senior Technical Business Analyst - GenesysQBE Insurance Group Limited, Sydney, Australia
Primary Details
Time Type: Full time
Worker Type: Employee
Location: SydneyType: Permanent, full timeHybrid role, happy to talk flexible workingThe opportunity
As we continue our transformation to become a stronger, simpler and customer-centred organisation, we are expanding our Global Architecture Platforms team based here at the Sydney CBD offices and are looking for a commercially astute Senior Technical Business Analyst.
The role will be an integral part of the Global Platforms team and responsible for conducting analysis of business and user needs in order to develop requirements to support and implement the corporate and business objectives of the assigned platform and function.
Your new role Undertake the analysis for business problems and translate them into requirements to ensure solution meets business requirementsWrite user stories, manage content and provide solution alternatives and recommendationsEnsure requirements accurately and sufficiently describe business needs and result in desired business outcomes through to implementationCoordinate solution design with IT and ensure business readiness and participation on projectsPlan and execute User Acceptance Testing, including test planning, user coordination, test execution and timely completion to identify and eliminate any risk to change implementationTake ownership of problems and proactively resolve technical problems, ensuring that technical solutions continue to meet business requirements.Collaborate, build and maintain strong relationships with key stakeholders to ensure business requirements are well communicated and understoodSupport scrum ceremonies sprint planning, showcases, stand-ups and retrospectives as the squad Scrum MasterReview and manage platform backlog - planning and prioritising according to business needsMaintain the relationship with all vendors providing solutions.
Create and operate a framework so all stakeholders understand the platform needs and strategic direction.About you Experience with digital and content management platform Genesys is essential, preferably within Financial Services/Insurance industryDemonstrated experience in translating business requirements into technical solutionsKnowledge of industry best practices associate with business analysis and governanceStrong documentation, reporting writing and facilitation skillsAbility to engage with business representatives and communicate in a collaborative mannerAbility to translate user requirements into business casesStrong stakeholder engagement, influencing and relationship building skillsAbout QBE
We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.
We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success.
We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.
With more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
We believe this is our moment - what if it was yours too?
Your career at QBE - let's make it happen!
Benefits 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balanceOur 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice18 weeks' gender-equal flexible leave for all new parents, including paid superThe ability to maximise retirement savings through voluntary super contributions and company matchingIncome protection insurance & reimbursed Death and Total Permanent Disability insurance premiumsAdditional leave and support through QBE's Family Domestic Violence First Responder NetworkDiscounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partnersRewards & Recognition 2021 LinkedIn Top Employer & HRD Employer of Choice2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR AwardsPlatinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusionRanked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduatesTop 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)Family First accredited employer since 2021APPLY NOW and let's make it happen!
Click APPLY to submit your application.
Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
QBE recognise the value of diverse perspectives and experience.
We are committed to an inclusive workplace where everyone feels valued and respected for who they are.
If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at ******.
Skills: Application Close Date: 10/11/2024 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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