Senior Technical Business Analyst - API IntegrationAt Flight Centre Travel Group (FCTG), our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel!As the Senior Technical Business Analyst in our Integration team, you'll be the subject matter expert as well as a trusted analyst. In this role you will get into the detail of how a solution meets business needs and will articulate the complex rules around it, working across challenging and exciting environments in our Global Project Management and Engineering Supply area.If you're interested in a role where you can grow with the business as we define new service and technology offerings and better ways to serve the needs of our customers, please apply!What you'll enjoyTick destinations off your bucket list with our discounts on travel and accommodation.Employee Share Scheme through Equate Plus.Access to in-house financial and health services, and internal 24/7 gym.Receive ongoing training and professional development through the Flight Centre Landing.Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.Global career opportunities in a network of brands and businesses at your fingertips.Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.Various social events to promote networking, the celebration of wins, and sometimes just for fun!Day to day:Facilitate business requirements gathering / user story mappingAnalyse business requirements, management systems, process performance, and technical solutionsConduct gap analysis and provide recommendations to relevant stakeholdersDefining detailed product requirement documents and definitions that promote scalability, smart practices, and an intuitive platformDocumenting requirements by studying business functions, gathering information from users, and evaluating outputWorking with engineers, solution architects and test teams to develop, test and implement platform features and bug fixesIdentifying key business/system processes, business rules, functional & non-functional requirementsAssisting with the configuration and development of system enhancements and innovationYou'll be perfect for the role if you have:Minimum 3 to 5 years technical business analysisAtlassian Suite: Confluence, JIRA experienceExperience working with external vendors and suppliersEnd to end understanding of development processesTravel industry domain experienceWe value youFlight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
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