Children, Youth Justice and Multicultural Affairs (Organisation site)
Child and Family; Region - South West; Service Delivery - Child and Family; Toowoomba
Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high-quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families, and communities serviced by the Child Safety Service Centre (CSSC).
This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies). Senior Team Leaders will lead and manage a team of Child Protection Practitioners.
The Senior Team Leader key responsibilities are:
Provide leadership, management and supervision of child protection service delivery consistent with departmental policies and procedures, statutory responsibilities, and contemporary best practice standards.
Allocate, prioritise and perform work tasks in accordance with departmental procedures and statutory, financial and administrative delegations.
In conjunction with the CSSC Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community and the public and non-government sectors.
Collaborate with relevant training and development specialists on the development, implementation and evaluation of appropriate programs that support service delivery.
Develop enduring service delivery partnerships to enhance cross-sectoral participation, training and development and the delivery and co-ordination of local child protection services.
Foster a culture and philosophy of frontline service delivery, cooperation, teamwork, high-quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's priorities.
Actively participate as a member of the CSSC Management Team and participate in quality assurance reviews of the CSSC.
Provide expert advice and decisions on complex casework matters to assist in the coordination of appropriate client services, decision making by courts, and the formulation and implementation of recommendations by SCAN teams.
Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
Delegations
Team Leaders exercise specific delegations under relevant legislation (Child Protection Act 1999, Adoption of Children Act 1964, Children's Court Act 1992, Family Services Act 1987).
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