Transport and Main Roads (Organisation site )
Technology; Information Technology; Corporate; Carseldine
Collaboration Services sits within the Infrastructure and Cloud Management unit which supports the Microsoft 365 Platform and associated services. This high performing team works closely with multiple teams within the Information Technology Branch (ITB), key stakeholders across the department and partners to deliver on TMR's key initiatives.
In the role of Senior Systems Administrator (Collaboration Services), you will provide high level technical skills and expertise to support the efficient and effective operation, maintenance and management of a complex enterprise collaboration services technology which underpins critical state-wide services and delivery of client and network applications.
Some of your responsibilities will include:
• Provide specialist operational management (support, maintenance, and diagnostic analysis) within an Enterprise environment of Microsoft 365 Platform, with a particular focus on SharePoint/SharePoint Online.
• Identify, analyse, record, and manage complex changes/ incidents/ problems in accordance with established ITIL standards and procedures to the Identity & Collaboration software, infrastructure, and applications in this complex Information Technology (IT) environment.
• Actively participate in design, implementation, refinement, advice and maintenance of Collaboration Services processes, procedures, and technologies.
• Provide advice and skills transfer activities that contribute to building a highly skilled and efficient team of personnel in Collaboration Services technology support. This will include developing and maintaining high quality design and support documentation.
• Educate team to implement based on best practices and provides hands-on technical support to accelerate learning among peers.
Applications may remain current for 12 months.
Job Ad Reference: QLD/571095/24
Closing Date: Tuesday, 25 June 2024 Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .
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