General Dynamics Information Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator experience to join our team in support of a Federal Intelligence Agency contract. Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.
Job Responsibilities & Duties: System Administrative duties to include management of Windows and Linux workstations on VDI and physicalTroubleshooting application functionality, crash and performanceInvestigate user performance and work with external teams to improve user experienceAssist customers with Tier 2 incident resolution for Linux and windows applications.Provide remote end user desktop supportIdentifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.Participates in special projects as required.Willingness to provide initial triage, response, and notifications for incidents Required/Desired Skills Candidates should have 4-7 years related experience and knowledge/understanding of: Active Directory AdministrationDNS, DHCP, DFS, LDAPWindows 11, Server 2012, Server 2016,Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet ExplorerLinux Operating systemUnderstanding of Service Now, NETS or other ticketing processITIL v3 or higher The following knowledge/skill set is not required but is a plus: Microsoft System Center Configuration ManagerPowerShellVirtualization Environments (VMware, Citrix)Profile management utilizing the VMware User Experience Management (UEM) toolsetMicrosoft ExchangeTelephone/Video supportNetworkingFamiliarity with site specific customer and mission
Certification Requirement (*required day 1) IAT II
GDIT IS YOUR PLACE: 401K with company matchComprehensive health and wellness packagesInternal mobility team dedicated to helping you own your careerProfessional growth opportunities including paid education and certificationsCutting-edge technology you can learn fromRest and recharge with paid vacation and holidays
Work Requirements
.cls-1{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Years of Experience
5 + years of related experience
* may vary based on technical training, certification(s), or degree
.cls-2{fill:none;stroke:#5b6670;stroke-miterlimit:10;stroke-width:2px}
Certification
Travel Required
Less than 10%
.cls-3{fill:none;stroke:#5d666f;stroke-miterlimit:10}
Citizenship
U.S. Citizenship Required
About Our Work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
