SENIOR SYSTEM ENGINEER
Grade 9/10
Sydney CBD Location
Full time ongoing position
Exciting and challenging opportunity in a specialist law enforcement agency
Flexible working conditions
Commitment to a diverse workplace
Salary:From $111,077 to $122,404 per annum (excluding superannuation and annual leave loading)
Contact:Human Resources on 9269 3888
Closing date:11.59pm on Wednesday, 23 June 2021
About the NSW Crime Commission:
The NSW Crime Commission is established to investigate and disrupt organised crime and other serious criminal activity and to pursue confiscation of the proceeds of crime. The Commission is structured into a number of sections consisting of operational divisions, support teams and specialist units.
The Corporate Services Division is responsible for delivering integrated, efficient, value for money, and effective planning and services to support the core business of the Commission.
About the role:
The role of Senior System Engineer will work closely with internal stakeholders to produce technical ICT solutions that will support and enhance the operations of the Commission. This role will work with the ICT Operations Manager and the outsourced IT Managed Services provider to help support and deliver ICT services to the Commission.
The Senior System Engineer will have a technical ICT background, with excellent skills in designing and supporting server infrastructure, active directory services, messaging services, cloud services, collaboration services, and end user computing. It is desirable and beneficial if the candidate has experience in working within an “outsourced” environment focused on IT Operations, and has been exposed to Service Delivery and Vendor Management at an operational “day to day” level.
Essential requirements:
Experience working in an outsourced IT environment.
Relevant tertiary qualifications in ICT or equivalent experience.
+5 years’ experience in technical disciplines as described in the role description’s key accountabilities.
Sound customer service orientation with clients, peers, management and external service providers.
Sound communication and interpersonal skills.
Ability to work independently and participate in cross functional project teams.
Sound understanding of project management methodology.
Knowledge and understanding of the functions and role of the Commission, theNSW Crime Commission Act, and relevant policies and procedures.
Ability to obtain appropriate security clearances.
Key challenges in this role include:
Balancing competing demands from business as usual activities and project delivery timelines.
Transpose stakeholder requests into meaningful, cost effective, technical solutions that bring real value to the Commission.
Developing and maintaining knowledge and technical capability across diverse and dynamic hardware, technologies, platforms and applications.
Maintaining positive and cooperative relationships with IT Managed Service provider and third party support vendors.
To learn more about the roles please review the role description .
Our commitment to flexible working
The Crime Commission is committed to ensuring the sector reflects the whole NSW community it serves. We support an inclusive workplace where staff have access to opportunities and resources at all levels, enabling our people to drive commitment, innovation, productivity and delivery of high-quality services and capabilities. We support the NSW Government’s ‘If Not, Why Not’ policy to flexible working arrangements and encourage our people to explore new ways of working – including part-time, job-share or working from different locations. Everyone can ask about it.
Our commitment to Diversity
The Crime Commission strives to be an inclusive workplace for all people within our diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQA+ community, veterans, refugees and people with disabilities.
To find out more about the NSW Crime Commission please visit:www.crimecommission.nsw.gov.au
Persons are eligible to apply for this role only if they are Australian citizens.
This is a requirement of the Commonwealth Security Vetting process.
‘You must advise in your application that you are an Australian citizen.’
How to apply:
All applications must be forwarded to: ********** . Once your application has been received, you will be notified by email to advise receipt of your application.
Applications willnotbe accepted via ‘I work for NSW’
To apply for this position, please submit a brief covering letter (no longer than two pages).
In the covering letter, please answer the two pre-screening questions below (we are looking for you to demonstrate your competency with reference to the ‘Focus Capabilities’ as specified in the role description ).
Question 1:Why do you believe you are suitable for this role?
Question 2:Please describe your achievements supporting & managing ICT infrastructure, developing and reviewing technical proposals, and how you approach working in an outsourced environment from a client perspective.
Then, in separate documents:
Attach a resume (maximum 5 pages)including your residential status; and
Attach a document (maximum 2 pages) outlining how you meet the 'Essential Requirements' and 'Capabilities for the Role' as specified in therole description .
Applicants invited to interview will be required to complete additional assessments.
The recommended candidates must be willing to participate in security clearance procedures (including Commonwealth security vetting), and provide details of financial interests and other relevant information about themselves and their associates.Appointments are subject to attaining appropriate security clearances.
Applicants are also advised to refer to theCommission’s Guide for Job Applicants to obtain further information about applying for a role at the Commission.
Job Category:IT
Organisation:NSW Crime Commission
Job Status:Ongoing under the Government Sector Employment Act 2013.
