Company Description
About us:
At NCS Australia, we believe in doing technology services better.
Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart.
Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.
We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work.
Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes.
Join us and accept the challenge of creating a better tomorrow.
Job Description As a Senior Systems Analyst, you will be a member of a specialized team which is responsible for reviewing and analyzing services, processes and technology in order to deliver high-quality technical solutions, as well as providing expert advice and operational support to ensure a range of critical business systems and associated system components operate smoothly and without interruption to support the needs of the business.
On a daily basis you will lead the assessment, analysis, design, development, testing, documentation and implementation of solutions to problems and requests for change in accordance with our client's approved policies and processes.
Plan and drive scoping, requirement definitions and prioritization activities for large, complex initiatives, and contribute to the definition of policies, standards and guidelines for business system improvements.
Participate in after-hours and on-call rosters as required, while following defined service quality standards.
Provide high-quality technical advice, expertise and support in relation to critical agency applications and business systems.
Moreover, you will foster a positive workplace culture through exemplary leadership practices and role modelling behavior.
Qualifications Demonstrated experience leading, coordinating and implementing systems development and configuration activities, working knowledge of project management methodologies and frameworks relevant to Digital systems.
Well-developed knowledge of and proven experience in contemporary techniques, concepts, standards and processes appropriate for the development of Digital systems.
Demonstrated experience coordinating change and release activities in a Digital systems development context.
Demonstrated experience in planning, scheduling and monitoring work to meet time and quality standards, while balancing competing priorities.
Highly skilled in the use of usual office tools such as Windows, Word, Excel, PowerPoint and Microsoft Outlook (e-mail), proficient in the use of JIRA, Confluence and SharePoint or ability to quickly acquire.
Recent or current experience working within a Clinical Systems Replacement Project and/or specific experience with setup and configuration of any Health applications is considered an advantage.
High level oral, written and interpersonal communication skills with ability to effectively communicate with team members and stakeholders.
Ability to work in a large team environment with members of diverse cultures and backgrounds.
Excellent problem solver and critical thinker and promotes teamwork and collaboration by engaging stakeholders and team members.
Additional Information Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time.
Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance.
You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance.
We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform.
No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.
We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.
We actively support and encourage people with disability to apply.
To discuss adjustment requirements, please email
Agencies:
We've got this.
We request that you do not contact NCS employees outside of the Talent Acquisition team.
NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal.
Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team.
Any resumes that are submitted outside of this process will become the sole property of NCS.
If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.
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