Senior Service Designer

About the Role We are seeking a highly skilled Senior Service Designer

to join our team at PARK Senior Villas Chandler. As a key member of our design team, you will be responsible for designing end-to-end service experiences that meet the needs of our customers. Key Responsibilities Develop and implement service design strategies that drive business growth and customer satisfaction Lead the design of customer journeys and experiences across multiple touchpoints Collaborate with cross-functional teams to identify opportunities for service improvement and innovation Conduct research and analysis to inform design decisions and measure the effectiveness of service design solutions Develop and maintain strong relationships with stakeholders to ensure alignment and buy-in for service design initiatives

Requirements 5+ years of experience in service design or a related field Proven track record of designing and delivering successful service design projects Strong understanding of human-centered design principles and methodologies Excellent communication and collaboration skills Ability to work independently and as part of a team

Preferred Qualifications Experience working in the healthcare or government sectors Knowledge of design thinking principles and methodologies Experience with service design tools and software Ability to communicate complex design concepts to non-design stakeholders

What We Offer A dynamic and supportive work environment Opportunities for professional growth and development A competitive salary and benefits package The chance to work on challenging and meaningful projects that make a real impact

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