Division: Risk
Location: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Senior Risk Analyst in our Team, you'll play a key role in helping to maximise operational collections effectiveness and efficiency whilst optimising bad debt charge across Retail & SBB portfolios.
Execute day-to-day activities to support the implementation of risk policy & strategy governing the management of loans in arrears, balancing customer, shareholder and regulatory objectives.
Role Type: 9 Months Secondment/ 9 Months Fixed Term
Role Location: Melbourne
Work Hours: Full Time
What will your day look like?
As a Senior Risk Analyst, you will:
Support the development and implementation of Collections policy, strategies, and practices that are geared towards balancing the trade-offs across customer experience, cost to collect, and delinquency & loss management, via high quality analysis.Produce, analyze, and draw insights from regular monitoring and reporting to support monthly performance conversations with an operational and strategic focus.Provide expert education to business units in relation to collections performance and related impacts, improving the efficiency and effectiveness of risk-based collection processes.Design, implement, and evolve programmatic champion-challenger testing across the collections lifecycle with clear hypotheses and statistical rigour.Make necessary collection strategy changes in relevant credit risk systems, following the change management governance process.Share knowledge with other team members to support capability uplift across the team.Prioritise tasks to ensure optimal allocation of effort and effective management of workloads without compromising quality.Support the provision of timely insights to various management forums and committees on collections and portfolio trends.Support regulatory engagements with relevant insights and updates on key topics.What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Strong analytical and statistical skills, experience in business use of statistics.Strong experience in risk management, with cross-functional experience across the credit life cycle.Sound project management skills with evidence of successful end-to-end management of a credit strategy.Strong communication skills, both written and verbal, with capabilities to articulate complex analytical information.Ability to deliver clear and concise messages.Strong facilitation and negotiation skills.Ability to maintain high standards of accuracy and work under pressure to achieve deadlines.Evidence of proven technical ability, with positively trending behavioural abilities.An understanding of credit scorecard/model development and other assessment systems.Experience in implementing a scorecard or decision system strategy.You're not expected to have 100% of these skills.
At ANZ, a growth mindset is at the heart of our culture, so if you have most of these skills, we'd love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
You'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ with different roles and locations.
That's why we have a range of flexible working arrangements.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
To find out more about working at ANZ, visit anz.com.au/careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 81165.
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