Senior Reporting Analyst For a client of expertech we are currently recruiting for a Senior Reporting Analyst to work in a Hybrid setting in either Brisbane or Sydney.
This Senior Reporting Analyst role will establish and deliver the performance data, reporting, analysis and insights that enables the ongoing improvement in customer experience, service delivery, efficiency and risk management.
Initially the key focus will be to identify and elicit key requirements with senior stakeholders and to quantify the benefits for the reporting solutions.
Hereafter the design and development of the visualisation and dashboards will need to be completed and results will need to be measured and circled back to the relevant stakeholders.
Responsibilities Elicit key requirements with senior stakeholder to identify their reporting needs and establish areas of improvement for performance reporting Use analytical reasoning and data modelling to identify problems and develop recommendations that address business needs.
Enable Leaders through designing and delivering high quality and timely operational performance data, reporting, analyses and insights.
Use BI Tools and SQL to automate and enhance operational performance reporting.
Identify opportunities for process improvement and automation to increase the efficiency and effectiveness of reporting.
Facilitate training sessions for operational staff on the use of reporting tools and interpretation of insights to drive self-servicing.
Ensure the accuracy and integrity of operational data through rigorous validation processes.
Drive a culture of benefits realisation through the design, development and delivery of reporting mechanisms that measure the impact of improvement projects and initiatives and facilitate continuous improvement loops.
Experience & skills Excellent stakeholder management skills and ability to have a business conversation about BI & reporting needs at a senior level Ability to identify, optimise & measure continuous improvement Excellent communication and ability to bring organisation along on BI journey Ability to work collaboratively in a team environment and manage multiple priorities Datawarehouse & SQL PowerBI & Tableau If you are interested in this position, then please apply by uploading your CV through the quick link.