Senior Receptionist, Queanbeyan

Senior Receptionist (with scope to progress to a 2IC role)  – Queanbeyan, NSW – experienced  This Veterinary Hospital, situated on the border of NSW and ACT pride themselves on being a friendly, inclusive and caring practice who encourage personal and professional development of their employees.  The hospital are affiliated with the Lincoln Institute which focuses on leadership and self-development, and are looking for a receptionist that will fit in with the core values and strengths of the team. Who will you be working with? You will be working amongst a large and busy team of Veterinarians, Vet Nurses and Support staff, undertaking all aspects of reception and customer service duties, with scope for the role to progress to a more senior 2IC role in the near future. Who will you be? Minimum Year 12 High School Education with additional IT/Customer Service/Call Centre training or equivalent experience Reception and client management experience High level customer service experience or training, including dealing with high volume and difficult customers Confliction resolution and problem solving skills High level prioritisation and time management skills Strong communication and interpersonal skills – with the ability to build rapport and develop and maintain relationships An empathic, caring and non-judgemental nature Veterinary/animal related experience, or a special interest in the animal care industry High resilience, and the ability to work under pressure in a busy environment What can we give you? Above award competitive remuneration (commensurate with experience) with Career progression A supportive, friendly, and welcoming team environment Personal and Professional development, including training and development with the Lincoln Institute Working for a Clinic that apply best practice principles, with adaptability where necessary For further information, please contact Sam Whatley on (07) 5646 4079 or ******