Receptionists (Administration & Office Support) Full time We have an exciting opportunity for a Senior Receptionist
to join our growing team!
Nucleus Network is the only global Phase 1 clinical trial specialist with facilities in the USA and Australia, fulfilling our purpose of "advancing medicines and improving lives" , by attracting the best talent.
Since our establishment in 2004, Nucleus Network has conducted well over 1000 Phase 1 clinical trials for biotechnology and pharmaceutical companies from the USA, Europe, Australia, Japan, South Korea, Taiwan, and China.
We are defined by our values, great work culture, commitment to staff development and dedication to provide the best possible work environment.
Come and join us through this exciting journey of expansion and gain world-class experience servicing some of the most innovative biotechnology and pharmaceutical companies globally.
About the role
As a Senior Receptionist you will be the first point of contact for our visitors, we are seeking someone who will provide a positive experience whilst assisting with administrative responsibilities in a fast-paced environment.
Key responsibilities
Provide a professional frontline reception experience Ensure the smooth running of day-to-day office operations Greet and direct stakeholders and manage the main reception telephone Manage and coordinate participants when they attend appointments Make sure all participants complete study forms accurately and are registered correctly Update outpatient calendar with participant arrival times, contacting those who fail to present Liaise with staff to ensure timely turnaround of scheduled appointments Assist Study Coordinators to ensure adequate documentation is prepared and available Support health and safety activities including coordination of safety drills, compliance with safety regulations and addressing safety concerns Ensure the workspace is well-maintained and presentable with tidy common areas Liaise with third-party suppliers to ensure the workspace is maintained, any issues are promptly addressed Perform completeness checks on the biological samples being handed over to the courier Manage office supplies - coordinate ordering and ensuring adequate supplies are available
Requirements
Proven reception and administration experience Exceptional communication and customer service skills Must have excellent time management skills and ability to work in a fast-paced environment Adaptable, shows initiative and has a strong attention to detail Able to work independently and effectively in a team An ability to use standard business software packages including Microsoft Office
If you are interested in applying for this position, please include a CV and cover letter with your application.
At Nucleus Network we are committed to creating a supportive and inclusive space where every individual feels they can be their full selves.
Our policy applies to all aspects of employment, including our hiring and selection process.
We are an equal opportunity employer, seeking people from all life stages, backgrounds, and life perspectives.
At Nucleus Network, we recognize our responsibility to ensure the safety of our staff, participants, and visitors.
As such, Nucleus Network requires all employees to be vaccinated against COVID-19 and other preventable diseases.
Vaccination evidence must be provided before the commencement date.
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