VN-0740206 - APS6 - Senior Quality Assessor - Ongoing/Non-Ongoing - Multiple LocationsEnds on Sun, Apr 28, 2024 2:00 PM
Senior Quality Assessor APS6 $93,169 - $105,068 + 15.4% Superannuation Non-Ongoing/Ongoing About the Aged Care Quality and Safety Commission The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. The role of the Commission is to protect and enhance the safety, health, wellbeing, and quality of life of people receiving aged care.
The Commission is the national end-to-end regulator of aged care services and the primary point of contact for consumers and providers in relation to quality and safety. Our vision is to support a world-class aged care system driven by empowered consumers who enjoy the best possible quality of life.
We aim to build confidence and trust in aged care, empower consumers, promote best practice service provision, promote quality standards, and hold providers to account for their performance against the expected standards of care. We seek to promote an aged care system that develops safer systems of care, inculcates a culture of safety and quality, and learns from mistakes, while providing the oversight that can assure the community that aged care services are operating as they should, including working on continuous improvement.
The Quality Assessment and Monitoring Group is responsible for quality assessment and monitoring of approved provider compliance with the Aged Care Quality Standards, accreditation and reaccreditation audits of residential aged care services, quality audits of home services, and investigations into triaged reports of serious incidents in aged care services.
About the Role As a Senior Quality Assessor in the Quality Assessment and Monitoring Group, you will:
Visit aged care services, either as part of a team or individually, to assess the service's performance and compliance with the Aged Care Quality Standards.Engage with aged care service providers to find and collect information and evidence, actively follow through on lines of enquiry, and conduct interviews with service staff and management.Conduct in person or telephone-based interviews with consumers and/or their representatives about the quality of care and services provided by an aged care service.Collect and analyse evidence to record performance audit and assessment findings in written reports, using the Commission's IT applications.Prepare well-reasoned and accurate reports for a delegate, which may be published, following an assessment of the quality of care and services provided by a service to inform statutory decisions within legislated timeframes.Predominantly be based in the field with over-night travel required regularly, undertaking visits to aged care services across each state and territory, including visiting communities where aged care services are provided.Other duties as required. Position Eligibility Requirements (Selection Criteria): Our ideal candidates will demonstrate their capability against the following selection criteria:
Critically analyse information to prepare comprehensive, evidence-based reports which clearly and concisely document their reasoning and recommendations.Manage interpersonal relationships with respect and communicate with influence with internal and external stakeholders.Understand and identify risk and potential harms in an aged care service and then escalate findings within a risk management framework.Work as a team member and/or team leader to accomplish organisational goals, this may include mentoring other staff.Understand and comply with legislative, policy and regulatory frameworks, particularly the Aged Care Quality and Safety Commission Act (2018) and the Aged Care Quality and Safety Commission Rules (2018) and the Aged Care Quality Standards or be able to demonstrate a capacity to quickly acquire this knowledge.Publicly represent the commission, acting professionally (including adhering to APS Values & Code of Conduct and the Commission's Quality Assessor Code of Conduct) and operating within the boundaries of organisational processes and legal and public policy directions.Position Notes: Salary offered will be between $93,169 - $105,068 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check. For more information, please visit www.apsc.gov.au/citizenship-aps Non-ongoing opportunity will be offered for an irregular/intermittent term. Opportunities will be offered for varying periods up to 12 months with the option to extend to a total of 24 months. Merit Pool established through this selection process may be used to fill this or future ongoing or non-ongoing vacancies.In your application you will be required to respond to four questions which will demonstrate how your skills, knowledge, experience, and qualifications make you the best person for the job and to perform at the relevant classification level. The word limit for each question is 250 words and you will also need to provide a copy of your CV.
Please complete the application and submit by 11:59pm AEST on Sunday 28 April 2024. Specific questions about the roles can be directed to QAM Workforce Planning Team by emailing ****** with Position title in the subject line.
Diversity and Inclusion The Commission is committed to fostering a workplace with flexible work arrangements to support a diverse, respectful, and inclusive culture for all staff.
The Commission recognises the richness of Aboriginal and Torres Strait Islander cultures and is committed to the implementation of our Reconciliation Action Plan . The Commission values the unique knowledge and experience of Aboriginal and Torres Strait Islander employees which strengthens and supports our focus on protecting and enhancing the safety, health, wellbeing, and quality of life of aged care consumers.
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