DescriptionShoppers love us, but not just shoppers, our team think we're pretty awesome too. So much so that they voted and now we're a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself.Role OverviewWe are embarking on an exciting journey to reimagine our website for future growth, and we need an experienced and strategic Product Manager to lead this transformation. You'll drive the reshaping of our desktop and mobile web experience, ensuring seamless integration with our broader product offering. Working closely with design, engineering, and other experience squads, you'll work together to create a cohesive and compelling experience for users.This is an opportunity for someone who can balance vision with execution. You'll lead strategic improvements in user experience, performance, and architecture, ensuring flexibility and scalability, while keeping future personalisation opportunities in mind. The experience will be designed to evolve with user needs, with a focus on efficiency in content delivery and publishing. As a strong communicator and storyteller, you'll ensure alignment across teams and bring the product strategy to life, all while keeping a sharp focus on delivery and results.THIS IS A 12 MONTH CONTRACT ROLEYour FocusVision & strategy: Lead the vision and strategy for our mobile and desktop web products, ensuring alignment with broader business goals and clearly articulating the problems to solve.Strategic roadmap & iterative delivery: Develop a long-term roadmap with a clear vision, delivering incremental improvements that consistently add value.Stakeholder engagement & alignment: Provide clarity and direction across teams. Collaborate with cross-functional partners, building trust through strong communication and storytelling. Keep stakeholders informed and aligned.User-centric focus: Prioritise user experience by leveraging customer feedback and research to guide design and functionality decisions, while exploring opportunities to leverage personalisation, AI, or emerging technologies to enhance the experience.Experience & design: Partner with design leadership to elevate UX, optimise the design system, and create an intuitive, accessible, and future-proof site.Architecture & performance: Collaborate with engineering leadership to enhance Front End architecture, optimise site performance, and improve SEO for a seamless user experience.Cross-functional collaboration: Work closely with design, engineering, and marketing to deliver impactful web experiences, fostering shared ownership and accountability.Risk management & prioritisation: Identify risks early, working with teams to prioritise features and improvements that deliver the most value while mitigating challenges.Measure success: Define and track key metrics for user engagement, acquisition, and satisfaction. Use insights to iterate and improve product performance.About YouCustomer-obsessed & data-driven: You deeply understand user needs, especially in shopping journeys, and balance them with business objectives. You use insights and experimentation to inform decisions, improve features, and drive value for both the user and the business.Strategic & commercially savvy: You see the big picture while focusing on the details that drive meaningful, measurable outcomes that align with both product and commercial goals.Collaborative: You thrive in cross-functional teams, fostering alignment and shared ownership among engineers, designers, and stakeholders.Effective communicator & storyteller: You articulate the product vision clearly, building trust and confidence through strong communication.Curious & adaptable: You navigate ambiguity with ease, asking the right questions and proactively finding solutions in fast-paced environments.Delivery-focused & proactive problem-solver: You've led large-scale website migrations or rebuilds, balancing strategy with execution to ensure tangible outcomes.Technology & innovation: You understand front-end and back-end technologies, with familiarity in content management systems. You have a keen interest in leveraging emerging technologies such as AI or personalisation to solve complex problems.SEO-savvy: You understand SEO best practices and their application in a React environment.Agile-minded: You're skilled in agile methodologies, project management, and iterative development processes to ensure smooth execution.Multilingual across teams: You speak the language of multiple business areas—whether it's marketing, finance, engineering, or design—and can translate complex problems into solutions that resonate across the organisation.
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