Permanent Role
Open to candidates Australia wide
Incredible opportunity to join BT Financial Group's Product Management team
BT is the wealth management arm of Westpac Group; we aim to provide solutions for our customers in the creation and management of wealth. We do this by finding the most intelligent ways to manage, preserve, administer and advise on wealth, through our house of brands. BT provides a full spectrum of wealth products and services across investment, superannuation and retirement income products, investment administration, financial advice, private banking and insurance solutions.
How will I help?
The Senior Product Manager's (SPM) role purpose is to act as the Insurance Product Champion within the Platform Product Management team ensuring that the Insurance products offerings continue to meet market needs, are competitive with alternative/competitor's products and to drive product management activities in the Platform business.
This role will report to the National Manager Insurance, Platforms Product Management and will be supported by two Product Managers (reporting to the National Manager). The Senior Product Manager will be the main contact point for various parts of the business to build a profile and knowledge base on platform insurance products.
Key responsibilities:
Relationship, governance, and contract management with insurers.
Insurance projects.
Regular Board reporting – annual board reports, ad-hoc proposals and updates.
Implementation of robust controls, risk governance and incident management.
Customer experience improvements.
Resolve queries, complaints and escalations.
Support approval process e.g. disclosure, product implementation.
Compliance with legislative change.
Continuous improvement.
Support platforms strategy development.
What's in it for me?
Inspiring locations. Flexible workspaces. And unexpected opportunities. Plus, the backing and great benefits from one of the most refreshing employers in Australia. For example, you'll be able to have access to some of the best banking, wealth and insurance benefits in the market, be paid well, as well as an entire suite of online learning and career planning tools so you can grow.
What do I need?
To be successful in this role you will have a minimum of five years' experience in a product management role within financial services or in a superannuation, insurance or platform business.
You will have demonstrated experience working with complex projects and a strong understanding of insurance product design and pricing. You will have the ability to analyse insurance and member data and perform market benchmarking.
Ideally, you will also have the following:
Expert knowledge of regulations/legislation.
Strong written and verbal communication skills.
Analysis and problem-solving skills.
Strong stakeholder management.
Ability to write papers and present to Board level stakeholders.
Coaching and development skills.
What's it like to work there?
For the past 200 years, we've been backing people, businesses, communities, and ideas. As Australia's first bank, we've adapted and evolved, inspired by our customers and a genuine desire to create better futures.
Together, we're creating better futures for all our people, customers, communities, and shareholders. This has been our enduring Purpose.
We make change happen in the community. It's our shared vision of a safer, greener and more inclusive world that sees us back new ideas, innovations and individuals who are creating better futures.
How do I Apply?
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At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community.
This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds,?people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email
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