Senior Product Designer & Researcher - 6 Month FTC Sydney, NSW, AU
Company: Iress
Role Overview: See yourself being part of a large, transformational change? This could be the role for you!
At Iress, we make things happen
We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level.
More than 10,000 businesses and 500,000 people use our software, from the world's most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers.
Iress is one of Australia's largest technology companies and employs more than 2,000 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.
Build your career at Iress!
Do you have what it takes to help us design and deliver the highest quality financial software to our clients? Then let us tell you more.
Key Responsibilities:
Organise, carry out user research & testing sessions, in partnership with product & client teams. Conduct user & competitor research based on product initiatives, supported by product analytics and internal support teams. Develop current and future state customer journey maps. Develop UX and UI designs from low to medium to hi-fidelity. Develop a Jobs to be done framework. Experience in both qualitative and quantitative research methods. Help empower your colleagues through storytelling and insightful artifacts that bring your findings to life. Work collaboratively with Product and Product Design teams to help identify and plan user engagement opportunities. Participate and provide quality input into any requirements or analysis of solutions, features or non-functional requirements. Contribute positively to the team, providing relevant and appropriate inputs to enable effective team outcomes to be delivered. Ensure any key person risk is minimised by working with others and appropriately documenting decisions and outcomes. Foster and develop strong working relationships with the wider product and technology group. Mentor / coach more junior designers and researchers, and take feedback or seek guidance from more senior team members. Effectively manage work, whether assigned or taken. Ensure dependencies, issues or risks on other teams are known and own remediation of such. Be pragmatic and realistic around what's achievable in a given timeframe with a positive attitude towards growing and furthering the cause of the design practice. Have a sharing mindset and continually provide thought leadership and knowledge within the design team as well as the wider Iress' group. What you will bring:
Specialist expertise in Human Centred Design framework and approaches to problem solving. Quantitative and qualitative research skill set. Familiarity with tools such as Figma, Miro, Dovetail. Experience in leading teams and working within a team, working on a single software product or component. A growth mindset and excitement about tackling the next challenge with a team. Willingness to test the status quo and implement innovative solutions. Strong, multi-year experience as a member of teams working on research projects. Proven experience using standard research and design tools and software. Experience in collaborative teams, working in co-located or remote team structures. Experience mentoring less-experienced designers and researchers while actively learning and engaging with more experienced technologists. Why work with us?
Generous cash bonus for every successful referral. Starting school leave - 8.5 days of leave to assist your children with the transition to school. Up to 26 weeks' paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work. Access to learning and development programs through Udemy. Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed.
Even if you feel you don't meet all of the requirements of the role, we would still like to hear from you!
For more information about what we do, our people and values, please visit our website.
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